Hey there! Ever had one of those moments where you just wanted to chat with someone about a product or an order, but couldn’t find the right way to reach out? We’ve been there too—and that’s why we’re committed to making it as easy as possible for you to get in touch. Whether it’s a question, a suggestion, or just a friendly hello, we’re all ears.
Honestly, we’re not fans of automated responses or endless phone menus. That’s why, at fashlyi, you’ll always find a real person ready to help. Our founder, Maria, still replies to emails herself—she once spent an entire weekend sorting out a customer’s shipping issue. That’s the kind of dedication you can expect from us.
Prefer a quicker chat? We’ve got live support during business hours—just look for the little chat icon in the corner. No bots, no scripts, just real people who actually care.
Let’s be real—feedback isn’t just a buzzword for us. Last year, a customer’s suggestion led to our best-selling product line. So, if you’ve got an idea, a complaint, or even just a "hey, have you thought about this?"—we want to hear it. Drop us a line anytime, and we’ll make sure it gets to the right person.
P.S. If you’re ever in Lisbon, stop by our office! We’re right in the heart of the city, and there’s always coffee brewing. Just say you’re from fashlyi—we’ll know what you mean.
